Timely delivery: Confirm customer orders and ship them as soon as possible. It takes only one day to arrive in the Pearl River Delta region. 3-5 days in remote areas

Our services

1Product packaging

The company is a professional manufacturer of chillers/ice water machines/freezers, screw feeders, and crushers/Manufacturers of injection molding machine auxiliary equipment such as crushers, color mixers, and mixers. The machines are packaged in films and cardboard boxes from the factory to prevent water ingress or friction. At the same time, wooden boxes are packaged according to customer requirements to prevent damage to the goods during transit.

2Product transportation

The company is a member customer of Deppon, Simbond and other large logistics enterprises, and can enjoy the advantage of priority delivery. At the same time, it can arrive in Guangdong Province and surrounding cities of the the Pearl River Delta within 1-2 days, and in remote cities within 3-5 days. At the same time, it can arrange door-to-door delivery or door-to-door picking and other services; At the same time, small corresponding accessories are delivered to surrounding cities in about one day through cooperation with large express delivery companies such as Shunfeng, Shentong, and Suer. Other remote cities can quickly reach the customer's company according to the express delivery situation (except for special natural disasters such as earthquakes, flash floods, mudslides, etc.).

3Product after-sales service

On site commissioning of large equipment: Our company conducts commissioning and installation of newly purchased large units for customers. Customers should notify our service department in writing 3 days before commissioning, so that our company can arrange commissioning personnel to arrive at the site for commissioning within the time required by the customer; The machine comes with a 12-month free warranty and provides free technical support.

Lifetime maintenance service: During the warranty period, if the machine encounters any abnormal situations, our company will provide free inspection and maintenance, but does not include human damage caused by the user. After the warranty period, we will continue to track and implement lifelong maintenance service. If replacement parts are needed, only the cost of the parts will be charged.

Timely, thoughtful, and comprehensive service: In order to relieve users' worries, our company has equipped a strong after-sales service team with multiple specialized after-sales service personnel in various regions across the country. Our company has sufficient reserves of various spare parts, and we promise to ensure that maintenance personnel will send professional maintenance personnel to the site as soon as possible to solve the problem after receiving the customer's request for maintenance service call and confirmation.